AI Logistics Assistant
AI system for automatic processing of logistics requests, cargo classification, and route optimization.
Challenge
The Client's Challenge
The logistics company processed 200+ orders per day manually. Managers spent 4–5 hours on classification, assignment, and routing. Prioritization errors led to delays and lost clients.
The company handles B2B clients in the Russian cargo transport segment. Requests arrive through email, CRM, and messengers in different formats — from Excel spreadsheets to voice messages.
Solution
What We Built
We built a GPT-4-based AI assistant integrated with the client's CRM. The system automatically classifies incoming requests, determines priority, selects the optimal route, and distributes tasks among managers.
Key Features
- AI request classification by type and priority
- Automatic task distribution in CRM
- Route optimization algorithm
- 3PL system integration
- Analytics and KPI dashboard
- Multi-format input processing
Technologies
Tech Stack
Results
What the Client Achieved
Галерея
Project Screenshots
Project screenshots coming soon.
Contact us to request demo access.
“We were skeptical about AI in logistics, but the results exceeded expectations. The system paid for itself in 2 months and continues saving us hundreds of hours every month.”
Dmitry Volkov
COO, LogistikPro
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